Remove a device from your Norton account
Applicable For: Android;Mac;Windows;IOS
If your license is installed on an unused device and you want to remove it, you can do that by removing the device from your Norton account. Once you remove the device, you'll no longer have protection on the device. The removal only deactivates the services installed on the device and does not uninstall the application.
If you use an older version of a Norton product, you cannot remove the device remotely from your Norton account until you upgrade your protection to the latest available version.
If the device that you remove is not connected to the Internet, Norton completes the removal process when the device connects to the Internet next time.
Remove license from an unused computer
- Sign in to your account.
- In the top-right corner of the page, hover over the account icon or photo and click My Subscriptions.
- On the My Account page, on the My Subscriptions tab, select the product you want to manage.
- Under the product, click Manage Licenses.
- In the pop-up window, choose the device that you no longer use, and then under Remove License, click the bin icon.
- Click Remove to confirm.
Need more help?
Still have questions?
For Norton product assistance, contact Gardanet support via WhatsApp at +628886349898 or norton@tripleone.id.
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